For Callers with
Speech Disabilities
What is
Oregon Relay?
For General
Callers
For Callers with
Hearing Loss
Equipment
Loan Program
Please, Don't
Hang Up
CapTel
Services
Customer
Profile
Contact
Us
Internet-based
Relay Services
CUSTOMER PROFILE
An Oregon Relay Customer Profile stores an individual relay user's call preferences, expediting call processing such as:
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Frequently dialed numbers
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Emergency numbers
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Customer notes
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Many other preferences
The relay user will have the flexibility of updating their user preferences as needed. User information is confidential and secure.
Below are three ways of obtaining and filling out your Customer Profile form:
TO SET UP YOUR PROFILE
1
Customer Profile Online
You can fill out the form online.
Click here for instructions for filling out the online form.
2
Print Customer Profile Form
Click to download the Customer Profile form
After you finish filling out the form, please mail it to:
T-Mobile Accessibility Care
KSOPHD01-Z8200
6220 Sprint Parkway
Overland Park, KS 66251-8200
3
Contact Customer Service
You can set up your Customer Database Profile by contacting
Oregon Relay Customer Service at:
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1-800-676-3777 (TTY/Voice)
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1-800-676-4290 (Spanish - TTY/Voz)
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1-877-787-1989 (Speech-Disabled)
Representatives will take your request and can set up your profile while you are on the phone or send you a form to complete. They are also available to answer any questions you may have.