An Oregon Relay Customer Profile stores an individual relay user's call preferences, expediting call processing such as:
Frequently dialed numbers
Many other preferences
The relay user will have the flexibility of updating their user preferences as needed. User information is confidential and secure.
Below are three ways of obtaining and filling out your Customer Profile form:
TO SET UP YOUR PROFILE
Customer Profile Online
You can fill out the form online.
Click here for instructions for filling out the online form.
Print Customer Profile Form
Click to download the Customer Profile form
After you finish filling out the form, please mail it to:
Oregon Relay Customer Service
P.O. Box 29230 - KSOPHR0312-3A
Shawnee Mission, KS 66201-9230
Or fax the form to 1-877-877-3291.
Contact Customer Service
You can set up your Customer Database Profile by contacting
Oregon Relay Customer Service at:
1-800-676-4290 (Spanish - TTY/Voz)
Representatives will take your request and can set up your profile while you are on the phone or send you a form to complete. They are also available to answer any questions you may have.